Frequently Asked Questions

Our solutions are widely applied across industries such as food & beverage, pharmaceuticals, chemicals, petrochemicals, energy, pulp & paper and textiles. For more details, please visit our “Industries”.

The ADCA range represents our core industrial solutions for steam, fluid, and thermal systems across a broad variety of applications.

The ADCAPure range is specifically developed for high-purity applications such as pharmaceutical, cosmetics and fine chemicals. These products are assembled, cleaned, and tested in ISO 14644-1 certified cleanrooms, ensuring full compliance with strict hygiene standards.

Every solution is engineered for seamless integration into existing systems, ensuring smooth operations while enhancing overall productivity and profitability. By using our products, industries benefit from reduced downtime, optimized performance, and improved energy efficiency while complying with international standards.

All production stages – from raw material acquisition to machining, welding, assembly, testing, finishing, and packaging – are fully controlled in-house. This complete oversight allows us to adapt quickly to client requirements, implement custom modifications, and guarantee consistent quality, all while maintaining flexibility to meet tight deadlines and specific project demands.

Absolutely. Alonside our standard range, we specialize in tailor-made engineering solutions to meet unique industrial challenges. Our engineering team works closely with clients to design and manufacture equipment adapted to their specific needs, ensuring maximum efficiency, safety, and performance. From concept to delivery, every project is handled with precision and care.

Yes. We export to over 100 countries across multiple continents, combining global reach with the agility and personalized service of a family-owned company. Our international presence ensures fast support, local expertise, and access to our full range solutions worlwide.

You can request a quotation by filling out the contact form on our website or by reaching out to our sales team directly.

We work with a network of trusted distributors worldwide. Please contact our team at geral@valsteam.pt, and we will connect you with the closest authorized partner to ensure access to genuine products and certified support.

We welcome partnerships with qualified distributors who share our commitment to quality and customer service. We provide full support, training, and marketing resources to help our partners successfully promote and sell ADCA and ADCAPure products. Please reach out at geral@valsteam.com to learn more about the requirements and application process.

Installation and maintenance are handled by authorized distributors. We provide detailed information sheets and installation and maintenance instructions (IMI) for all products. Additionally, clients may return their equipment to our facilities for servicing when required.

Yes. Our products are designed for seamless integration, both for new installations or upgrades to existing lines. We work close with clients to deliver solutions that simplify installation, reduce downtime, and optimize overall system performance.

Yes. All products are designed, manufactured and tested in compliance with the highest international safety standards and certifications, including ISO quality systems and specific industry regulations, ensuring safety, reliability, and every product fit for its intended purpose.

Delivery time depends on the product type and quantity. Many items are available from stock for fast dispatch, while customized or special solutions are delivered within agreed lead times on a case-by-case basis.

Absolutely. Our products are designed to improve efficiency, minimize energy losses, and optimize consumption, which significantly reduces operating costs.

Our headquarters and manufacturing facilities are located in Guia (Pombal), Portugal, covering over 30 000 m² of production, testing, and training areas, combining advanced machinery with full in-house production to ensure top-quality equipment.

Yes. Through our ADCATraining program, we offer theoretical sessions (online or in-person) combined with hands-on practical experience. Training is primarily intended for distributors and strategic partners and is subject to prior evaluation. We provide a fully equipped training room and test bench for real product demonstrations at our facilities. Please contact our team for availability.

All product information sheets, installation & maintenance Instructions, handbooks and technical documentation are available in our Download Center.